2 July 2020

As part of efforts to improve its online services, the National Superannuation Fund, nasfund, has commenced receiving withdrawal applications via email.

Effective immediately, nasfund members who have completed their benefit payments applications can now email their completed forms to e-withdrawals@nasfund.com.pg

In announcing this development, nasfund Chief Executive Officer, Ian Tarutia, has reiterated the Fund’s commitment to ensuring that there is continuous improvement in service provided to members.

Recent improvements to internet access, have allowed more of our members to now have access to online services. Given this trend, as the leading superannuation fund in Papua New Guinea, it is important that nasfund ensures our services change with the times.

This process ensures that our members can submit their applications from wherever they are, without having to physically visit a nasfund branch, saving valuable time and money however we will not be accepting lodgments via email by third-parties.

Members are reminded that some of them will be required to come in should there be details on the application that need to be physically reviewed.

The online services we offer range from a suite of products including the Member Online Portal, Employer Online Portal, nasfund App and exciting developments in regards to our traditional shopfloor presentations.

We aspire to make superannuation more meaningful and convenient for our members.”

During this time, nasfund is also encouraging our members to register on the Member Online Portal, which is much more convenient.

Members can also contact our Call Centre on phone 1588, or email help@nasfund.com.pg for information on this and more.

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